Benefit of Enterprise VoIP Deployment

Many organizations today are making the switch over to enterprise VoIP communication systems. The reason for the commonness of VoIP is that it gives significant benefits compared to legacy phone systems. Some of the key drive for implementing VoIP solution across organizations are enumerated below:

  1. Need to save cost on Long distance calls. Most organizations spend a lot on calls costs, this can be reduced greatly as most of the charged calls can be routed through the VoIP system.
  2. Cost reduction on communication equipment: Businesses can save a lot of funds through reduced upfront capital investment on communication systems. VoIP equipment hardware housed fewer port circuit cards, this makes it less expensive when compare with legacy PABX system. Integrating headquarters and remote offices into one. As calls may be hitting the central reception in headquarters it can be transferred to users down the hall or to a staff thousands of kilometers away in other remote branches.
  3. Create platform for video and voice solution for cross function meetings.
  4. Implement Voice messaging and unified communication to assist in business processes, e.g. voice mail.
  5. Roaming of staff extension profiles across office locations. Staff can work remotely from their home office and still be able to pick clients calls on their extensions.
  6. Replacing or integrating with legacy Private Branch Exchange (PABX).
  7. Increased productivity, VoIP extensions can ring on multiple devices before forwarding to voice mail.
  8. Option of softphones in replacement for physical phone boxes.
  9. Ongoing expenses in operation and maintenance of personnel can be reduced when combine voice and data on the same platform. There won’t be need to hire separate technicians for telephony system.
  10. Fewer transmission resources are required when using VoIP codec
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We have professional and experienced team, who can transform your legacy phone lines to state of the art VoIP infrastructure by utilizing IP Phone Systems at a competitive price with rock solid quality and rich features to meet your business requirements.


Peculiar Features of our VoIP Solution

  1. Good looking ergonomic designed hardware
  2. Rock Solid Quality & Performance with rich features
  3. Entry level prices
  4. HD Voice Quality
  5. Ultra Zero-Touch Installation
  6. No License Fee, No hidden Costs
Design Considerations

When you replace your regular phone system, aka PSTN or POTS, with voice over internet protocol, or VoIP, you need to develop a detailed plan to ensure that you get the call quality, scalability, and reliability you need. While internet telephony isn’t new, today, reliability has increased, in part due to improved higher bandwidth availability. Today, a solid VoIP implementation can rival mobile phone or landline calls.

Here are just a few of the things that you need to include in your VoIP project plan.

Assess network capacity and infrastructure

As part of your VoIP implementation, you’ll likely need to increase your bandwidth capacity. To figure this out, you’ll need to get an idea of what you have today and then do some calculations on how much more you will need. This will mean working with your providers and a significant increase might even mean you need to evaluate multiple providers. Determine LAN and WAN infrastructure requirements and build any provisioning or changes into our plan.

Assess user’s requirements

Teams will have different needs. If you have a large inside sales team, contact center, or help desk, you will need to work with those teams to understand their special needs, such as usage and quality.

Understand the growth plans of these teams.

Is inside sales planning on doubling in size next year? You could easily get behind without detailed information from user expectations.

Develop a project plan.

Set goals and establish milestones to keep the project moving and report progress to stakeholders and your executive champions.

Establish a timeline

Once you know how you need to address your bandwidth, develop a timeline so you can coordinate with your providers as well as your internal constituents. If phones are critical to your business, you’ll want to assess timing of any downtime or potential disruption and plan accordingly. Miscues on delivery or cut overs could be costly to your business. You may want to build in some redundancy as part of your plan, either short term or long term.

Establish service levels for quality of service

Especially if your business relies heavily on communicating via phone make sure that you’ve built in quality of services, or QoS to establish prioritization of network traffic.

Address VoIP security vulnerabilities

Because VoIP routes calls through the same paths used by network and internet traffic, it is also subject to some of the same vulnerabilities and threats cyber criminals use to exploit these networks. VoIP traffic can thus be intercepted, captured or modified and is subject to attacks aimed at degrading or eliminating service. Make sure you have a solid plan in place to address any issues and be alert and train users to be aware of vulnerabilities such as caller ID spoofing.

Create a cross-functional team

One of the most critical items in building your VoIP implementation project plan is putting together the right team of cross-functional stakeholders that is backed by executive sponsorship. That requires communications and cooperation. Create infrastructure for the team with email groups and a project website.

These seven steps are just a sampling of the most critical elements in building your VoIP project implementation plan. Contact us today or schedule an inquiry if VoIP migration is on your technology roadmap.


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HOT SWAP – Making Technology work for you

We all just want our technology to work and not waste our time trying to get equipment fixed then be stuck with expensive repair bills.

With Tophill HOT SWAP you can be rest assured that your technology will always be in top working order. If any of your Tophill Turn Key equipment or handsets suffer a failure, we’ll replace it at no additional cost to your business*! (*excluding physical damages)

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Comparison Between VoIP and Legacy PABX System

Generic Layout of Zycoo Unified Communication Infrastructure

Zycoo IPPBX Diagram

What is Unified Communication