Our Services

With Tophill, you can rely on our people, processes, and technology to provide services that drive results for your business. Explore our services in detail below and Contact us to ask about our design and implementation services today.

Voice over IP (VoIP) Solutions

Enjoy the speed, flexibility, and security of unified communications on your own network. VoIP for your business bundles phone, data, and video into one unified service so you can do more with less.

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Voice over IP (VoIP) Solutions

Network Planning & Implementation

To ensure that your next IT system installation goes as planned, choose Tophill Traders to oversee the entire process...robust, highly available network....

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Network Planning & Implementation

Contact Center Planning & Implementation

Create unique customer experiences for your customers by exploring new possibilities and realizing the full potential of your contact center....

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Contact Center Planning & Implementation

Network Security

StiffGuard® is designed to protect your Business, School Networks, Offices, Hospitals, Hostels, Universities, Hotels and Restaurants. Explore more detailed features suitable for your specific type of Business.

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Network Security

HelpDesk / ServiceDesk Solution

An innovative initiative towards customer delight. Get started with Faveo opensource helpdesk system - Affordable, Unlimited Users, Customizable.

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HelpDesk / ServiceDesk Solution

Integrated Solutions

Delivering outstanding customer service is the greatest opportunity for differentiation. Tophill can help make it a reality with an all-in-one totally integrated Business solution.

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Who We Are?

Tophill Traders is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services.

Our Core Services includes Contact center, help desk and IT services including staffing, operating and managing contact centers and help desks. Design, install, integrate, operate and maintain the technology and IT infrastructure to support contact centers and help desks, including disaster recovery capability in geographically dispersed, fully redundant Tier 4 network centers.

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Why Choose Us?

Take a look at some of our core values…

Mission

Tophill mission is to be a total solutions partner of innovative contact center solutions and IT services for our customers and helping them to achieve superior business outcomes.

Mission

We Believe in

Improving customer service & satisfaction levels, Operating with more efficiency, Delivering services more effectively, Increasing cost savings, Optimizing IT investments.

Strategic Alliances

Tophill has established strategic alliances with suppliers that manufacture and produce the cornerstone technologies hence achieving your business targets more efficiently and expeditiously.

Turn Key Solution

As organizations move toward total interaction with customers in an effort to increase the value of each customer relationship, Tophill is well positioned to provide turnkey solutions to these organizations.

Team Tophill Traders

We can change your business life! Whatever are your business interests, we understand and help you achieve your targets.

SupportSupport Team

Customer service is not a department, it’s everyone’s job at Tophill Traders.

SupportSupport Team

Customer service is not a department, it’s everyone’s job at Tophill Traders.

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InformationGet Information

Treating people with respect and dignity is not just words but a creed we live by every day.

InformationGet Information

Treating people with respect and dignity is not just words but a creed we live by every day.

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SalesSales Department

The road to success and the road to failure are almost exactly the same. You create them.

SalesSales Department

The road to success and the road to failure are almost exactly the same. You create them.

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Clients Testimonials

Read the reviews from many of our happy clients

Sajjad Ali
Sajjad AliCEO (NetSoft)

Wow! what a great service, I love it! Keep up the excellent work. I would highly recommend them; great team work, highly professionals with state-of-the-art technological solutions.

Ch Awais Ismail
Ch Awais IsmailOwner of VMake uPVC

Tophill has exceeded our expectations as we worked on our IVR solution.We have had to make changes to the process on the fly in order to meet our client’s needs and Tophill has been very responsive and flexible. We have been able to rely on your consistent high quality work to help make our job easier.

Farhan Waheed
Farhan WaheedPAF Hospital Islamabad

Impressive, amazing and highly professional team. I am extremely impressed from their pace of work, they have before time completed the installation of Telephone and Network infrastructure at newly constructed PAF Hospital Islamabad.

Brad Gillo
Brad GilloMarketing Head at Siemens

Well done to the Tophill team for their Integrated Solution. I highly recommend it to organizations, seeking a professional turn key solution for their customer needs and support.

Our Stats

Statistics is a branch of mathematics dealing with the collection, classification, analysis, interpretation of numerical facts, for drawing inferences on the basis of their quantifiable likelihood probability of data.

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Need our Help?

Please feel free to schedule a Meeting with us or request for a Quotation. Our representative will contact you shortly to assist with your product requirements.

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FAQs

Frequently Asked Questions

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  • Can I stop my employees from accessing Facebook or other areas on the Internet?

    Yes, our firewall can help you achieve blocking of any website including social media. It is a simple and affordable ways to prevent your employees or anyone else on your companies network form accessing pornographic or any other material you feel is inappropriate. See our network security section to learn more and please contact us and we can choose the solution that is right for you.

  • What is network monitoring? Can you see everything I do on my computers?

    Network monitoring refers to using devices and programs to monitor the status, health, availability and performance or various devices on a network. This monitoring looks at things like network connectivity, error logs, processor and disk usage and virus definitions. It does not allow someone to see data or what a user might be doing.

  • What is VoIP and do I need it?

    VoIP stands for Voice over Internet Protocol. This technology allows businesses to use their data network to carry voice traffic as well as data. This allows a company to stop having to maintain two separate networks: one for voice, and one for data, maintaining which adds up to huge cost savings in very short order.

  • What is Unified Communication?

    Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). (Courtesy Wikipedia)

  • I have data cabling in my office, how do I know if I need to upgrade?

    The only way to be certain is to have a technician come and evaluate your current network and electronically check the wiring. If your connection to the Internet or your server seems slow or is unreliable, bad wiring is a likely suspect. CSC uses only the best products and accessories when installing wiring to ensure the longest possible lifetime and maximum performance and reliability. We are so confident that our wiring will perform that we back it with a 10 year warranty.

Our Valued Clients

Our Valued Clients
Our Valued Clients
Our Valued Clients
Our Valued Clients