We are specialized in the development of communications software and call center software and systems. Beginning with our call center applications, We have developed computer telephony integration software and PC based call center phone systems. Supporting both inbound and outbound call center activities, our technology includes multi level interactive voice responses, ACDs and call queues. These products have been developed to run on a wide variety of computer systems including Unix, Linux, or PC servers over a LAN.
Using industry standard components, our call center system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost.
We are among the leading call center manufecturer companies and provide call center services for manufacturing companies across the spectrum: aerospace and defense, automobile and transportation, chemicals and metals, consumer goods, electronics and high tech, industrial and farm equipment, medical and biotechnology, textiles, and others.
We have also providing call center solutions and services to a wide range of industries and various levels of Government. We are specialized in call center solutions and telecommunications equipment, with emphasis on computer telephony integration software, predictive dialing systems, IVR solutions and call center software. As a privately held call center company, we have had the privilege to serve quite a few major corporations as well as small businesses. We continue to develop leading edge technologies in order to provide the best products and services for our customers.
Our 24x7x365 multi-channel call center integrates well-trained professionals and the latest call center technology. We service customers through critical communication channels: inbound and outbound voice support, web / live chat, email management, mobile SMS / text and IVR (self-service). With facilities for IVR, Automatic Call Distributor, Dialer, Voice Logger, Reporting Engine and more, our call center technology ensures that all your customer interactions are streamlined.
Contact us to know how we can help you.
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